FAQ’s
Frequently Asked Questions
How long does it take for my order to be delivered?
A: Delivery times vary depending on your location and the availability of medications. Typically, orders are delivered within 90 minutes.
Is Next Delivery available 24/7?
A: No, we operate from 8AM to 6PM.
Is my medication delivery secure and confidential?
A: Absolutely. We prioritize the security and confidentiality of your medication delivery, ensuring it reaches you safely and discreetly.
What if I have special delivery instructions or concerns?
A: Simply let the pharmacy know your instructions or concerns when placing your order, and we’ll accommodate them to the best of our ability.
Are there any additional fees for delivery?
A: No, we partner with pharmacies to streamline the sales by providing delivery service to their customers.
Can Next Delivery deliver controlled substances or narcotics?
A: No, we do not deliver controlled substances or narcotics.
What if I'm not at home when my delivery arrives?
A: If you’re not available to receive your delivery, our driver will follow your specified instructions for safe delivery or will attempt delivery at another time. If no instructions were specified then our driver will return the package back to the pharmacy.
Can I cancel or modify my order after it's been placed?
A: Yes , you can cancel the order.
Can Next Delivery deliver medications outside of my city?
A: Currently, we primarily operate within our service area. Please check our website or contact us to see if we deliver to your location.
What safety measures are in place to prevent medication tampering during delivery?
A: The parcel is sealed from the pharmacy and our drivers have been trained on how to handle patients medication.